Welcome to Medical Guardian!
Our mission is to empower our members and their loved ones to live a life without limits. To us that means providing a full range of services that put safety & security front and center. Our Medical Alert devices are user-friendly, customizable, and fit all lifestyles.
How It All Started
Our company started when our CEO and Founder, Geoff Gross, wanted to keep his beloved grandmother, Freda, safe. Since that time, our passion and determination to protect others has grown. Currently, more than 615,000 people stand in our circle of protection.
For us, it’s about empowering our members to age on their terms. After all, they earned the right! Wearing our alerts keeps people active because they feel more confident and protected, and their loved ones can worry less.
Online Member Portal & App
All medical alert devices come with a full-scope member portal, that can be shared with caregivers or loved ones. The portal interacts with your medical device and can track activity, set reminders, provide battery updates, and much more. Plus, it’s available via an app.
Customer Service
Our team is award-winning, and we ensure all your product
questions can be quickly answered with our dedicated
device support website. When emergency help is needed, we have 24/7 monitoring centers with trained emergency operators ready.
Supporting You
Medical alert devices and fall detection technology can play a vital role supporting independence, aging in place, dignity, and quality of life. As our aging population continues to grow, the need for medical alert devices will become more pressing. To ensure we offer protection for everyone, we have expanded our reach to include both Medicare Advantage, Medicaid and Dual eligible members.
Hear What Our Members Are Saying
Not All Medical Alert Companies Are Alike
The choice to purchase an alert with us is an important one. You want to feel good about the choice and our company. It’s a potentially life-saving service, after all. Ensuring members are happy with us is one of our core values. Here are the rest:
Our Five Core Values
Members Above All Else
We make every decision and take
every action with the benefit of our
members in mind.
Innovation As Our Motivation
We challenge ourselves everyday to improve our technology, products, and services.
Passion For Purpose
We care deeply about the impact of the services we provide and the communities we support.
Building Meaningful Relationships
We invest time and energy into creating genuine connections with our members, partners, and team.
Excellence in Results
We strive to deliver the highest-quality performance, growth, and results across our business.
Do our values match your values?
Why not work with us?
Happy Employees Mean
Happy Members
We Are A Company
That Gives Back
We value volunteerism and build in time for employees to give back to the organizations that matter most to them! As a company, we get together to participate in volunteer opportunities directly related to our mission at places like Philabundance and local Senior Centers.
Products And Services
Resources And More
caregivers and members.
Our Blog
Why Invest in a Medical
Alert Device
The idea that medical alert systems with emergency buttons are only for older adults or those who struggle with physical impairment is a misconception.
Downloads
To learn more, read our eBook on daily steps you can take to prevent falls.
To learn more, read our eBook on how to be a caregiver and advocate for your loved one.
