MG support

Medical Guardian Video Library

Support For Your Device, Account, Portal And More!

Learn More About Your Device

Some of these videos below include testing, unboxing, how to charge your device, and more! If you don’t find the video you’re looking for, select your device for more information.

Product Videos

Frequently Asked Questions

How to reset lockbox code?

How to open, close, and use your lockbox?

Get To Know Your Portal

Do you want to view or pay your bill online, or update the payment information on your account?

Hear What Our Members Are Saying