MEDICAL GUARDIAN HEALTHCARE SERVICES

A leading provider of emergency response and remote patient monitoring

Medical Guardian offers a seamless combination of PERS, engagement services, and remote patient monitoring in one solution that drives growth and extends the reach of traditional care delivery.

A leading provider of emergency response and remote patient monitoring

Medical Guardian offers a seamless combination of PERS, engagement services, and remote patient monitoring in one solution that drives growth and extends the reach of traditional care delivery.

625,000+

Active Patients
& Members

45+

States with
healthcare programs

900+

Payer & Provider
Partners

Top 3

Largest PERS Provider
In the Country
A Stackable Solution for Member Engagement and Better Health Outcomes

MGEngage360 transforms personal emergency response systems into a cohesive, end-to-end engagement solution—combining on-person devices, conversational AI, and our compassionate in-house Wellness Team to proactively close care gaps and support the whole person: emotionally, physically, and socially. 

Care Through a Trusted, On-Person Device

  • Integrated with our personal emergency response systems for 24/7 emergency assistance and proactive care outreach 
  • Enables direct communication with members wherever they arereminders, wellness checks, health tips, care coordination 
  • Builds engagement through device members already know, wear, and trust to support key HEDIS, HOS and CAHPS measures 

Empathetic Outreach That Drives Action

  • Unified outreach through voice prompts, app alerts, live calls, and printed mailers to reach every member, everywhere
  • Live Wellness Team and AI conduct check-ins, schedule preventive care screenings, and help reduce loneliness, support mental well-being, and address SDOH needs like food insecurity
  • Manage chronic conditions with reminders, educational resources, and connections to care teams + scheduling

Scalable, Flexible Monitoring Options

  • SIM-enabled cellular devices—including BP monitors, weight scales, pulse oximeters, and glucometers—require no setup
  • Members can also connect their own devices through our secure app, offering a flexible BYOD option for ongoing vitals tracking and engagement
  • PERS and RPM data together power proactive check-ins, trend monitoring, and interventions to help reduce hospitalizations & lower total cost of care

Whether members use our integrated cellular-connected RPM devices or connect their own through our app, all data flows through LifeStream—our proprietary software engine that aggregates PERS and RPM data, identifies actionable trends for care teams, and integrates with provider EHRs to enable more informed, coordinated care.

Enhanced PERS devices elevate the experience and capture new insights

Step counting functionality to support activity tracking initiatives for care management
MGMini product line offers the smallest and most discreet form factors on the market, increasing adoption
New device colors mirror modern day design
Wellness Team supports Quality/HEDIS/STARs programs and preventive care
Extended battery life across product suite to ensure safety at home and on the go
Cellular connectivity on Verizon or AT&T (New OmniSim option for coverage across the country)
Emphasis on easy, user-friendly designs with industry-leading response times
Seamless integrations with peripheral devices to unlock scalable RPM programs
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How we stand out from the rest

Trusted and recognizable brand

1

  • Serving over 615,000 active members
  • Google Trend Score consistently above market
93% satisfaction rate
2

  • Elevating the patient/member experience at scale
  • Ranked #1 on 16 independent consumer review sites
Unique touchpoints
3

  •  Unique gateway into the home, including discreet modern wearables
  • Team of Wellness Advocates providing empathetic support and capturing key data
Operational excellence
4

  •  Market leading SLAs around response times and speed of service
  • 24+ year track record serving government-sponsored programs
Focused on seniors, chronically ill and caregivers
5

  • Cohesive and easy-to-use solutions
  • Tech-plus-touch solutions to empower patients and members
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