Leadership with a
Lifesaving Mission
Get to know the team who make it their life’s work to protect and empower our members through innovative solutions and a commitment to operational excellence.
Matthew Guerrieri
Chief Marketing Officer
Sean Forrest
Chief Financial Officer
Karina Brodsky
Vice President of Information Technology
Bryan Johnson
Vice President of Information Technology (CISO)
Alex Prough
Chief Commercial Officer
Robert Smedley
Chief Sales Officer
Jennifer Fernandez
Vice President of Human Resources
Howard Teicher
Senior Vice President, Senior Living and Channel Partners
Eliza Salerno
Chief Operating Officer
Sashidhar Kokku
Executive Vice President of Product
Derek Gerberich
Vice President of Marketing & Consumer Revenue
Jennifer Sali
Vice President of Customer Care
Medical Guardian, a brand you can trust
24+ Years of experience in government sponsored programs
Serving 310K active patients and members
Most recommended
PERS provider and industry leading reputation
Top recommended provider by reliable publications
Protecting over 300,000 lives everyday
We are honored to provide remote patient monitoring services to more than 300,000 Americans, and to see our nationwide community of aging adults continue to grow. It’s a privilege to provide life safety protection to those who need it most. We look forward to expanding our footprint in care delivery by fostering meaningful partnerships to help Americans age in place, at home where they want to be, for longer.
Industry Leading Operations
93% Customer satisfaction score
delivering award winning service to every member
(Silver Stevie Award for Service in a Healthcare Industry)
Market leading SLAs
around response times and speed of service
First-to-market mentality with product innovation and preventative care as our focus
Bolt-on engagement services support preventative core screening (HEDIS measures)
Offering an End-to-End
Remote Patient Monitoring
Platform
Delivering Voice and Vitals, consolidating partners offerings into one cohesive solution, providing tech plus touch to your members
Unlocks unique touchpoints to reach patients/members, establish longitudinal relationships, close gaps in care, and improve outcomes
Providing an extra layer of human touch with our in-house Wellness Team, helping provide additional attention, elevating the patient/member experience
Hear what our members have to say
Joan P.
Life Saving Story
"I fell in the bathroom and I couldn't get up and they came and helped me." Watch Video Read Less
"I fell in the bathroom and I couldn't get up and they came and helped me." Watch Video
Norman L.
Life Saving Story
"I pressed the button and service was at my home. They were there with in 3 or 4 minutes." Watch Video Read Less
"I pressed the button and service was at my home. They were there with in 3 or 4 minutes." Watch Video
Annette F.
Life Saving Story
"I would have been in serious trouble if I hadn't been able to hit my button and get help." Watch Video Read Less
"I would have been in serious trouble if I hadn't been able to hit my button and get help." Watch Video
Helen R.
Why Medical Guardian?
"I feel a lot more protected in my home." Watch Video Read Less
"I feel a lot more protected in my home." Watch Video
Brenda A.
Why Medical Guardian?
"They are an angel that helps you out when you are in need or in trouble." Watch Video Read Less
"They are an angel that helps you out when you are in need or in trouble." Watch Video
Janice M.
Why Medical Guardian?
"This device will give Medical Guardian my GPS location. I have it in hotels and tested it 100 miles from home." Watch Video Read Less
"This device will give Medical Guardian my GPS location. I have it in hotels and tested it 100 miles from home." Watch Video
Linda W.
Why Medical Guardian?
"It's reassuring to know that I have it if I do need it because I have fallen in the past." Watch Video Read Less
"It's reassuring to know that I have it if I do need it because I have fallen in the past." Watch Video
Peter F.
Why Medical Guardian?
"I decided on Medical Guardian as an insurance against possible falling and not being able to get help." Watch Video Read Less
"I decided on Medical Guardian as an insurance against possible falling and not being able to get help." Watch Video
Mary F.
Why Medical Guardian?
"The Medical Guardian has been a great support and I am very grateful for their presence in my life." Watch Video Read Less
"The Medical Guardian has been a great support and I am very grateful for their presence in my life." Watch Video
Kathleen J.
Why Medical Guardian?
"Since I got Medical Guardian, I love it because I can take it anywhere I go and it works everywhere I go." Watch Video Read Less
"Since I got Medical Guardian, I love it because I can take it anywhere I go and it works everywhere I go." Watch Video
Pauline L.
Why Medical Guardian?
"I have had my device for 2 years and I really feel that it gives me confidence every day." Watch Video Read Less
"I have had my device for 2 years and I really feel that it gives me confidence every day." Watch Video
Willliam L.
Why Medical Guardian?
"This device will give Medical Guardian my GPS location. I have it in hotels and tested it 100 miles from home." Watch Video Read Less
"This device will give Medical Guardian my GPS location. I have it in hotels and tested it 100 miles from home." Watch Video
Alice W.
Why Medical Guardian?
"They are always there, they are always polite, and they are always professional." Watch Video Read Less
"They are always there, they are always polite, and they are always professional." Watch Video
Lynette B.
Why Medical Guardian?
"This is the best investment you can make...this is for everybody and anybody." Watch Video Read Less
"This is the best investment you can make...this is for everybody and anybody." Watch Video
Linda B.
Why Medical Guardian?
"It gives everyone a better feeling about me getting around and no one has to worry as much." Watch Video Read Less
"It gives everyone a better feeling about me getting around and no one has to worry as much." Watch Video
Donald S.
Why Medical Guardian?
"If I need help I just push the button and I have someone on the line that can help." Watch Video Read Less
"If I need help I just push the button and I have someone on the line that can help." Watch Video
Carol M.
Life Saving Story
"Thank you Medical Guardian! I love my mini pendent, I wouldn't be ever without it." Watch Video Read Less
"Thank you Medical Guardian! I love my mini pendent, I wouldn't be ever without it." Watch Video
Mike T.
Life Saving Story
"I hit the button and in a matter of minutes the paramedics were at my door step." Watch Video Read Less
"I hit the button and in a matter of minutes the paramedics were at my door step." Watch Video
Marilyn M.
Life Saving Story
"The response was immediate, it was quick and I was most thankful for having the Medical Guardian on." Watch Video Read Less
"The response was immediate, it was quick and I was most thankful for having the Medical Guardian on." Watch Video
Debra S.
Excellent Service
"They have been very helpful every time I call and we have regular check-ins" Watch Video Read Less
"They have been very helpful every time I call and we have regular check-ins" Watch Video
Mary Emily C.
Excellent Service
"When I have accidently pushed the button, the operators are amazingly curtious and helpful." Watch Video Read Less
"When I have accidently pushed the button, the operators are amazingly curtious and helpful." Watch Video
Larry M.
Excellent Service
"I lost my device while out walking one day and within 24 hours I was mailed a new device." Watch Video Read Less
"I lost my device while out walking one day and within 24 hours I was mailed a new device." Watch Video
Judy E.
Excellent Service
"They can answer any question and they have lovely people working there." Watch Video Read Less
"They can answer any question and they have lovely people working there." Watch Video
Jackie M.
Excellent Service
"I have enjoyed having Medical Guardian! It's kept me safe at least in my mind." Watch Video Read Less
"I have enjoyed having Medical Guardian! It's kept me safe at least in my mind." Watch Video
Marilyn G.
Excellent Service
"I really like it when I go out because I feel secure in case I do fall." Watch Video Read Less
"I really like it when I go out because I feel secure in case I do fall." Watch Video
Richard K.
Excellent Service
"It's a nice security for me since I'm a widower now and live alone." Watch Video Read Less
"It's a nice security for me since I'm a widower now and live alone." Watch Video
Jodi W.
Excellent Service
"I have been a customer for probably 3 or 4 years and I can't be more happy!" Watch Video Read Less
"I have been a customer for probably 3 or 4 years and I can't be more happy!" Watch Video
Robert M.
Life Saving Story
“With Medical Guardian I know that help is just as close as my hand.” Watch Video Read Less
“With Medical Guardian I know that help is just as close as my hand.” Watch Video
Dennis S.
Excellent Service
“I wear it around my neck and it’s with me all the time, it’s like wearing insurance.” Watch Video Read Less
“I wear it around my neck and it’s with me all the time, it’s like wearing insurance.” Watch Video
Nan D.
Excellent Service
“Thank you for being there when I need you.” Watch Video Read Less
“Thank you for being there when I need you.” Watch Video
Alan L.
Excellent Service
"We didn't want the cheapest, we wanted the best. We made the right choice with Medical Guardian." Watch Video Read Less
"We didn't want the cheapest, we wanted the best. We made the right choice with Medical Guardian." Watch Video
Anna W.
Excellent Service
"Whether my aunt is alone at home, or falls during an incident, she's able to get immediate attention." Watch Video Read Less
"Whether my aunt is alone at home, or falls during an incident, she's able to get immediate attention." Watch Video
Reginald C.
Excellent Service
"I feel safe leaving my mom home alone knowing if anything happened they would get her help." Watch Video Read Less
"I feel safe leaving my mom home alone knowing if anything happened they would get her help." Watch Video
Theresa R.
Excellent Service
"When I got the device and had to set it up, it was very easy and intuitive." Watch Video Read Less
"When I got the device and had to set it up, it was very easy and intuitive." Watch Video
Ann L.
Why Medical Guardian?
"We truly appreciate Medical Guardian as a lifeline for my mom who is 95 living on her own." Watch Video Read Less
"We truly appreciate Medical Guardian as a lifeline for my mom who is 95 living on her own." Watch Video
Charles B.
Why Medical Guardian?
"Thanks to Medical Guardian I feel more secure when I am not in the home." Watch Video Read Less
"Thanks to Medical Guardian I feel more secure when I am not in the home." Watch Video
Margaret L.
Why Medical Guardian?
"The Mini Guardian has givien me the emotional security to know that my loved one is safe." Watch Video Read Less
"The Mini Guardian has givien me the emotional security to know that my loved one is safe." Watch Video
Héctor C.
Why Medical Guardian?
"We feel very confident that she is being protected by this device in the event of an emergency." Watch Video Read Less
"We feel very confident that she is being protected by this device in the event of an emergency." Watch Video
Lynn G.
Why Medical Guardian?
"With Medical Guardian we are ensured that she can be found and that she can be heard." Watch Video Read Less
"With Medical Guardian we are ensured that she can be found and that she can be heard." Watch Video
Kim O.
Life Saving Story
“In my estimation, Medical Guardian is worth every penny.” Watch Video Read Less
“In my estimation, Medical Guardian is worth every penny.” Watch Video